Last Updated: February 20, 2025
ArchiBotix Lab Inc. ("ArchiBotix", "we", or "us") is committed to respecting and protecting your privacy. We have developed this privacy policy ("Privacy Policy") to help you understand how we collect and use information, including any information that could be used to identify you personally ("Personal Information"). This Privacy Policy explains how we gather and use your information, whether due to your use of the Site (as hereinafter defined) or our provision of services to you.
The software provided to you, whether directly or indirectly through third-party platforms (including but not limited to Autodesk® Revit), the web page located at archibotix.com, any software we make available to you which references this Privacy Policy, and all linked pages together form the "Site". When used herein, the term "Services" shall refer to any product or services we make available to or perform for you through the Site or otherwise (if such services are indicated as being subject to this Privacy Policy).
Please read this Privacy Policy carefully and review it periodically for the latest information about our privacy practices. By using the Site and/or making use of Services, you agree to the terms of this Privacy Policy and consent to the use of your information by ArchiBotix as set forth herein. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or interact with the Site and/or continue using or taking advantage of the Services.
We will routinely update this Privacy Policy to clarify our practices and to reflect new or different privacy practices, such as when we add new services, functionality, or features to the Site and/or Services. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of notice on the Site or Services, or directly delivered to you prior to the change becoming effective. You can determine when this Privacy Policy was last revised by referring to the date it was "Last Updated" above.
We collect only personal information that is relevant and necessary to provide our software solutions and services. This information allows us to provide you with a customized and efficient experience. We collect the following types of information from our users:
Direct Communication: We receive and store any information you directly provide through the Site and/or Services or provide to us in any other way, including by email. When you send an email to ArchiBotix, we may retain your email address and the contents of the email you send.
Account Registration: You may have to complete a registration form and create a user account to access certain parts of the Services or to access certain user functions (including but not limited to administrator functions). As part of this registration process, we require certain Personal Information such as your first and last name, company name, and a valid email address. This information may be shared within your organization as necessary for the provision of our Services.
Payment Information: We do not collect or store any financial information. We contract with third-party payment providers to perform all payment processing on our behalf. Any financial information you provide through the Site and/or Services is being provided directly to such third-party service providers, as identified through the Site and/or Services, and the use of such information is governed by such third-party payment provider's then-current procedures and policies.
We automatically collect usage information specific to our software, such as the numbers and frequency of users of the Site and/or Services, features accessed, license validation data, error logs, and similar data. This data is used in the aggregate, that is, as a statistical measure, and not in a manner that would identify you personally. This aggregate information helps us determine general usage patterns and modify the Services to improve your experience.
Our website uses cookies and web beacons to help provide essential functionality and improve your experience. Cookies are text files placed on your computer that help us remember your preferences and provide you with a better experience when you return to our site.
Web beacons are small graphics that help us monitor site usage and system performance.
You can control cookie settings through your browser preferences, though this may limit certain functionality of our Services.
To help validate your Software license and ensure compliance with our licensing terms, we may collect certain non-personal and static information from your Revit file (e.g., metadata or file identifiers) solely for the purpose of verifying authorized usage.
We may use the collected information for various purposes essential to providing our software services, including:
We do not sell your Personal Information. We may share information in these limited circumstances:
We may retain other companies and individuals to perform functions on our behalf, such as (i) Payment processing; (ii) Technical support services; (iii) Usage analytics; (iv) Cloud storage services; or (v) Security monitoring
We may release Personal Information when we believe in good faith that release is necessary to (i) Comply with Canadian law; (ii) Enforce our terms of use; (iv) Protect our rights or property; (v) Respond to legal requests
If ArchiBotix or substantially all of its assets are acquired, user information would be one of the transferred assets.
ArchiBotix personnel and authorized consultants may access Personal Information where necessary for business operations.
Our services are primarily hosted in Canada, with some services potentially hosted in other jurisdictions. By using our Services, you consent to this data storage arrangement.
We do not knowingly collect information from children under 13. If discovered, such information will be deleted immediately.
Our Site may link to other websites. We are not responsible for their privacy practices, and you should review their privacy policies separately.
We implement industry-standard security measures to protect your information, including (i) Encryption of sensitive data (ii) Secure data storage (iii) Access controls (iv) Regular security audits.
While we take all reasonable precautions, no system is completely secure. We cannot guarantee that information will always remain secure.
For questions about this Privacy Policy or our privacy practices, please contact us by sending an email to support@archibotix.com.